Returns
How long do I have to return my order?
Following the delivery of your order you can return the items in their original packaging within 14 days, if they are no longer required.
How long is my warranty period?
We offer a 12-month warranty period on all items sold, subject to the following exclusions:
Wear and tear
Failure of components caused by misuse, lack of servicing and/or care.
Your warranty will be void if the product is modified or altered in a way that affects the geometry of it and/or puts unnecessary stress on the Pedal Car.
Any issues related to using your Pedal car outside of normal pedalling conditions including: collisions, jumping, misuse, accidents, lack of maintenance, abuse and adult use.
This warranty does not affect your statutory rights.
Can I return an item without its packaging?
Any returns should be returned to us in the condition that they were sent, with the packaging provided.
When will I receive my refund?
Once the item(s) are received we will process your refund through the method in which you paid. Card refunds usually take between three and seven days, depending on your card provider. We will notify you once your refund has been processed.
